The Heydays story

Heydays Care and Support Services was founded in Cumbria in 2011, to provide a home care service offering the highest standards of care and support to individuals within their own homes and the community.

Founders of the business, Dawn Darby and Kelly Shaw began their careers in the care industry at an early age. Between them they have over 35 years of experience working within the sector, as well as numerous relevant degrees and qualifications.

Dawn and Kelly

Dawn and Kelly

Dawn and Kelly met whilst working for the Disability Association in Carlisle and Eden, managing adult social care provision across Cumbria. They both felt passionate about finding ways to provide a care service that not only gave the highest standards of care, but that also made a real difference to people’s lives and the lives of their families.

Knowing this was their vocation in life, they decided to open their own professional care and support agency in South Cumbria.

As the business grew and their team expanded, they moved the business to a purpose-designed head office and training facility in Barrow-in-Furness.

Celebrating 10 Years

A decade later and Heydays has become the leading home care and support agency in South Cumbria, working alongside Cumbria County Council and the NHS.

The business employs a fantastic team of long-standing, highly experienced staff that are committed to their vocation and enjoy building trusted and valued relationships with the clients that they care for.

During the tenth year of operation, Heydays has opened a new Grange office located on Main Street, which is also the location for the Heydays Day Centres.

Watch our short film to hear the story behind Heydays Care & Support Services

Our Values


We are supportive of our clients’ individual wishes, needs and personal choices. We seek to empower clients by providing a service that supports them to maintain an appropriate level of domestic and social independence, so that they can live an enjoyable and fulfilled life whilst remaining at home.


Our clients’ privacy and dignity are of prime importance to us. Our carers are highly trained to provide a level of service that respects the rights of clients, whilst endeavouring to meet their personal needs, choices and aspirations.


Our company philosophy identifies our special caring culture here at Heydays. The care of our clients always comes first and our aim is to provide a service that is warm, compassionate, considerate and sensitive.


Our key worker system allows our clients and staff to build and develop trusted relationships which help us to provide the very best continued care. Our comprehensive company policies and principles laid out in our Client Handbook serve to provide clients with trust and confidence in our service and staff.

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